ЁЯФТ Your Privacy Matters тАУ Simple & Secure

Privacy & Policy

Your privacy is our top priority. Learn how we collect, protect, and use your data to give you a safe shopping experience.

1. Data We Collect

  • Essential Info: Your name, email, shipping address, and phone number help us ensure your TrendBox orders reach you safely and on time across Nepal.
  • Automatically Processed: IP address and device type are used for fraud prevention and to improve your shopping experience, including personalized recommendations.
  • We never store sensitive data like credit cards, ID scans, or social media logins, keeping your privacy secure.
Data collection concept 1 Data collection concept 2

2. How We Use Data

  • Order Processing: Your data is securely shared only with Shopify Payments (PCI-DSS encrypted), certified suppliers, and trusted shipping carriers to ensure smooth delivery of TrendBox products.
  • Communication: We send only order confirmations, shipment updates, and tracking info тАФ never spam тАФ so you always know where your order is.
Order processing concept 1 Order processing concept 2

3. Data Protection

  • Shopify Security: All your information is encrypted and regularly audited (SOC 2) to maintain top-level security for TrendBox orders.
  • Supplier Responsibility: Our suppliers delete your data after 90 days and cannot track or profile you, ensuring your privacy throughout the shopping journey.
Data protection concept 1 Data protection concept 2

4. Your Rights

  • You can unsubscribe from promotional emails at any time using 1-click, while your TrendBox account remains active.
  • Request deletion of your data by emailing official.trendboxnepal@gmail.com; we respond within 72 hours.
  • Your shopping experience continues uninterrupted even if you opt out of communications.
Customer rights concept 1 Customer rights concept 2

5. Cookies & Tracking

  • Strictly necessary only: Shopping cart, basic analytics
  • No Google or Facebook pixels used
Cookies & tracking concept 1 Cookies & tracking concept 2